Privacy Policy Overview

This privacy policy outlines how we handle personal data in relation to our services.

Policy guidance

This introduction outlines how information use, individual rights, and support pathways are addressed within this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Processing purpose

Purposes of Data Processing

These purposes include course administration, user support, and service improvement.

Personal data is processed for specific purposes related to our services and user engagement.
Sharing context

Data Sharing with Partners

All partners are required to maintain the confidentiality and security of shared data.

Data may be shared with trusted partners who assist us in providing our services.
User Rights

User Rights

These rights include access, correction, and deletion of personal data under certain conditions.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Rights Requests

We will respond to verified requests within the timeframe established by relevant legislation.

Requests regarding user rights will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed for processing.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates

Policy Updates

Updates to this policy will be communicated via email or through our website.

We will notify users of significant changes to this policy through appropriate communication channels.
Privacy Office

Contact Information

Phone
+27 51 763 5711
Address
110 Gunners Circle, Epping Industria, Cape Town, 7460
General inquiries
01

Data Collection Practices

We collect personal data such as names, contact information, and demographic details to facilitate our services.

The categories of data collected depend on user interactions with our services.
02

Sources of Data Collection

We gather personal data from users when they sign up for courses or participate in discussions.

Data is obtained directly from users during registration and through their engagement with our content.
03

Types of Cookies Used

Essential cookies are necessary for website functionality, while performance cookies help us analyze site usage.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and can be controlled by users at any time.

Users can manage cookie preferences through their web browser settings.